Tag Archives: customer service

When is good customer service actually bad?

Posted on June 22, 2011 by

Dilemma… is this good customer service or simply a stealth attempt ‘buy me off?’ As you probably know, I recently bought an iPad and along with it, a number of essential accessories. One of these was a case to protect … Continue reading →

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Is replying to an unsolicited email, declining a service rude?

Posted on March 7, 2011 by

Today, I received an unsolicited email from a company offering me a website re-design service.  Like you, I receive countless spam or unsolicited email messages each day, many of which don’t even originate from bone-fide business email addresses, which just … Continue reading →

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